You want to return an item to request an exchange or refund?

It's easy, free and prepaid!

You have 30 days to make a return. Returned products must be new, unworn and in their original box, we will refund without any additional action from you within 48 hours following the reinstatement in stock of the returned product.

Exchange or return an item via your account in 5 steps:

1. In your order history, choose the order and then the item that you wish to return.
2. Print your return slip and your shipping label, and cut along the dotted line.
3. Place the item to be returned and the return slip inside the package. Stick the shipping label onto the package over the shipping label.
4. Drop the package off at the post office.
5. You will be reimbursed/exchanged within 48h working hours. You will receive a confirmation email once the refund/exchange has been made.
   
   

Return an item

If you do not have a printer to print your pre-paid Colissimo label, you may contact us by email at: [email protected] or by telephone on + 33 2 37 83 48 21