Exchange or return an item via your account in 5 steps:
You have 30 days to return an item. Returned products must be in new condition, unworn and in their original packaging. We will refund you without any further action on your part within 48 hours of us receiving the returned goods.
1 Choose the order and then the item that you wish to return.
2 Print your return slip and your return label, and cut along the dotted line.
3 Place the item to be returned and the return slip (1) inside the package. Stick the return label (2) onto the package over the shipping label.
4 Drop the package off at the post office.
5 You will be reimbursed within 48h working hours. You will receive a confirmation email once the refund has been made.
If you do not have a printer to print your pre-paid Colissimo label, you may contact us by email at: [email protected] or by telephone on + 33 2 37 83 48 21